67fb Privacy Policy

67fb ("we", "our", or "platform") operates a trusted online gaming and sports betting service for users in Bangladesh. This Privacy Policy ("Policy") describes how we collect, process, store, and protect the personal information of every individual ("you") who accesses our website 67fb.cam and uses our services.

By using our website, you fully accept the terms of this Policy. If you disagree with any part of this Policy, please stop using our services. This Policy is connected to and works alongside our Terms and Conditions and Responsible Gaming policy.

This Policy applies to individuals aged 18 and above. However, to use 67fb's services you must be at least 21 years old (for users aged 21 and above only). We do not knowingly collect information from minors.

We may collect the following types of information to provide our services:

a) Identity Information

• Full name and date of birth
• National ID (NID) or passport number (for identity verification)
• Username and password (stored in encrypted form)
• Photo or copy of identity verification document

b) Contact Information

• Mobile number (linked to bKash/Nagad/Rocket/Upay)
• Email address
• Current and permanent address

c) Financial Information

• Payment method details (bKash, Nagad, Rocket, Upay, bank account)
• Transaction history — records of deposits and withdrawals
• Wallet balance and bonus history

d) Technical Information

• IP address and device type
• Operating system and browser information
• Login time and location data
• Cookie and session data

e) Gaming Activity Information

• Play history, bet amounts, and results
• Preferred game categories and usage patterns
• Bonus claims and wagering activity

67fb collects your information through various methods:

Direct Collection

You provide information directly when you register on our platform, create an account, manage payments, or contact our support team. This includes filling in registration forms, submitting documents for identity verification, and conversations via live chat.

Automatic Collection

Some information is collected automatically while you browse our platform. This includes cookies, log files, and web beacon technology. This information helps us analyse and improve the performance of our platform.

Collection from Third Parties

We may receive information from legitimate third-party service providers to verify your identity and prevent fraud. This includes payment processors and identity verification agencies.

We use your information only for lawful and specific purposes, detailed below:

Operating and Providing Services

• Creating, verifying, and managing your account
• Processing deposit and withdrawal transactions
• Providing bonuses, promotions, and VIP rewards
• Keeping gaming services continuously active

Security and Compliance

• Verifying your age (minimum 21 years)
• Preventing fraud, money laundering, and other illegal activities
• Detecting and blocking unauthorised access to accounts
• Meeting applicable legal and regulatory requirements

Improving User Experience

• Providing personalised game recommendations based on your preferences
• Analysing and improving platform performance
• Sending relevant promotional offers (subject to your consent)

Customer Support

• Providing 24/7 live chat support in Bengali
• Resolving complaints and disputes
• Sending important account-related notifications

To ensure the security of your information, 67fb adopts the highest industry-standard technical and administrative measures.

Technical Safeguards

• SSL Encryption: All data transmitted on our platform is protected by 256-bit SSL encryption.
• Data Encryption: Sensitive information, particularly passwords and financial data, is stored using advanced encryption algorithms.
• Firewall and Anti-Virus: Our servers are protected by multi-layer firewalls and security software.
• Regular Audits: Our security systems are regularly tested by third-party experts.

Data Retention Period

We retain your information for as long as your account remains active or as needed to provide services. Even after account closure, we may retain certain information for the period required by applicable law to meet legal, regulatory, or business requirements.

Administrative Safeguards

Only authorised staff have access to your personal information, and they operate under strict confidentiality agreements. Staff training and access control policies are regularly updated.

67fb does not sell, rent, or transfer your personal information to any third party for commercial purposes. However, we may share specific information in the following circumstances:

Service Provider Partners

We work with trusted third-party service providers who carry out specific functions on our behalf, such as payment processing (bKash, Nagad, Rocket, Upay, and banks), identity verification, and technical infrastructure services. These partners are contractually bound to uphold our privacy standards.

Legal Obligations

We may be required to provide necessary information to relevant authorities to comply with court orders, lawful requests from government bodies, or applicable legal obligations.

Fraud Prevention

Information may be shared with relevant authorities in connection with investigations into financial fraud, money laundering, or other criminal activity.

Business Transfer

In the event of a company merger, acquisition, or asset transfer, user information may be transferred, provided the successor entity is bound to comply with all terms of this Policy.

67fb uses cookies and similar technologies to improve your browsing experience and ensure platform functionality.

Types of Cookies

• Essential Cookies: Required to maintain login sessions and operate the platform's core functions.
• Functional Cookies: Used to remember your language preferences, game settings, and account customisation.
• Analytics Cookies: Collect platform usage statistics to help improve service quality.
• Security Cookies: Used to detect fraudulent logins and unauthorised access.

Cookie Management

You can control cookies by changing your browser settings. However, disabling essential cookies may disrupt some platform functionality and may prevent you from logging in.

You have the following rights over your personal information, and 67fb is committed to respecting them:

Right of Access

You have the right to know what information we hold about you. You can contact our support team to request a copy of your information.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete information in your account. This can be done by contacting us via live chat or email.

Right to Erasure

In certain circumstances you may request deletion of your personal information. However, some information may be legally required to be retained for a specified period in cases of legal obligations or ongoing dispute resolution.

Right to Object to Processing

You may request to stop receiving marketing communications at any time. This can be done easily through account settings or via our support team.

Right to Data Portability

You have the right to receive the information you have provided in a structured, commonly used, and machine-readable format.

To exercise any of the above rights, email us at: [email protected] or contact us via our 24/7 live chat.

67fb gives the highest importance to protecting minors. Our platform operates for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 18.

If we become aware that information from a minor has been collected in our system, we will immediately and permanently delete that information and close the associated account. If you believe your underage child has provided information on our platform, please contact our support team immediately.

To learn more about responsible gaming, visit our Responsible Gaming page.

67fb reserves the right to update this privacy policy from time to time. This policy may change due to changes in business practices, new legal requirements, or technological improvements.

If any significant changes occur, we will notify you in the following ways:

• Sending a notification to your registered email address
• Displaying a change notice when you log in to the platform
• Updating the "Last Updated" date at the top of this page

If you continue using the platform after the changes, it will be assumed that you have accepted the updated policy. However, if you do not agree with the new policy, you may contact our support team to close your account.

For any questions, concerns, or requests regarding this privacy policy, please contact our privacy team:

We will try to review and respond to your request or complaint as soon as possible after receiving it. For more information, visit our FAQ page.