Frequently Asked Questions

67fb Complete FAQ Guide

From opening an account to withdrawing funds, claiming bonuses to playing safely — find answers to all your questions about 67fb right here.

This page brings together the most important questions about using the 67fb platform in one place. Registration, deposits and withdrawals via bKash and Nagad, rules for slots and live casino games, bonus terms and responsible gaming — every topic is explained in plain English. If you cannot find the answer to your question, contact our 24/7 live chat support.

Account

Account and Registration

To register at 67fb you need an active mobile number or email address and a strong password. The registration process takes just a few minutes. Keep in mind that you must be 21 years of age or older to open an account at 67fb. You may be asked to provide identity documents for account verification at a later stage.

No, according to 67fb rules each person may open only one account. If multiple accounts are found under the same person's name they may be closed and any deposited funds may be forfeited. This rule is strictly enforced to maintain a fair playing environment.

Go to the login page and click the "Forgot your password?" option. Enter your registered mobile number or email and you will receive an OTP or a reset link. Use it to set a new password. If you have trouble, contact 67fb live chat support — we are ready to help 24/7.

KYC or identity verification is essential for the security of your account. It prevents irregular activity and financial fraud. Before large withdrawals on the 67fb platform you may be required to submit a copy of your national ID or passport. The verification process is usually completed quickly and your information is kept fully secure.

To close your account, contact the 67fb support team via live chat or send an email to [email protected]. It is recommended that you withdraw or clear your balance before closing the account. If you want to take a break, a temporary self-exclusion option is also available — see the responsible gaming page for details.
Payment

Deposits and Withdrawals

Deposits via bKash are generally processed instantly — in most cases your 67fb account balance is updated within just a few seconds to 2-3 minutes. If a deposit does not reflect, contact live chat with the transaction reference number.

The minimum deposit amount at 67fb is ৳200 — this applies to all methods including bKash, Nagad, Rocket, Upay and bank transfer. The minimum withdrawal amount is ৳800. These limits are set with Bangladeshi players in mind so that everyone can transact easily.

Withdrawals from 67fb to Nagad are generally processed within 1 hour. Please wait a short while after submitting the request. During busy periods it may take slightly longer, but if it takes more than one hour please notify support. The same timeframe applies to Rocket and Upay.

The 67fb platform itself does not charge any deposit or withdrawal fees. However, bKash, Nagad or your bank may apply their own transaction charges — those are subject to the terms of the respective service. Always check the fee policy of your payment app or bank in advance.

For bank transfers, deposits are generally processed on the same day within banking hours. Withdrawals also begin within a maximum of 1 hour, but depending on bank clearing it may take a little longer to reach your account. Dutch-Bangla, City, BRAC, Islami and Sonali Bank are supported for banking convenience.

If a withdrawal request is still in "pending" status before processing begins, cancellation may be possible via live chat. Once processing has started, cancellation is generally not possible. So make sure you have entered the correct details before submitting a withdrawal request.
Gameplay

Games and Gameplay

To bet on BPL matches at 67fb, first log in and go to the cricket section. You can place bets on various markets before the match starts or live — match winner, total runs, toss result, top run scorer and more. Odds for each market update in real time. Read the odds and terms carefully before placing a bet.

RTP or Return to Player is the theoretical percentage that a slot or casino game returns to players over the long term relative to total bets placed. For example, a 96% RTP means that on average ৳96 may be returned for every ৳100 wagered — however this is an average across millions of spins, so results in the short term may vary.

Yes, 67fb is fully mobile-friendly. You can play directly on the website using any modern browser (Chrome, Safari) on both Android and iOS devices — no separate app download is needed. Slots, live casino, fishing games and cricket betting all work smoothly on mobile.

In live casino you play with a real dealer or host via video streaming — such as live roulette, live blackjack or live baccarat. It is an interactive experience. Regular slots are software-driven games where results are determined by an RNG (Random Number Generator). Both are available at 67fb.

The games available at 67fb are developed by recognised software providers such as Pragmatic Play, PG Soft, JILI, Spribe and Evolution Gaming. These providers have their randomness tested by third-party auditors. All transactions and game results are kept secure under SSL encryption.

Yes, both are available at 67fb. Andar Bahar is a popular South Asian card game where you have to guess the correct side. Mega Fishing is a multiplayer shooting-style game by JILI where you catch fish to win prizes. Both games are accessible on mobile and desktop.
Promotions

Bonuses and Promotions

When you open an account at 67fb for the first time you receive a 120% bonus on your first deposit, up to a maximum of ৳5,000. For example, depositing ৳1,000 gives you a total balance of ৳2,200. The bonus is added automatically — no separate code is needed. However, a minimum deposit of ৳200 is required to activate the bonus.

The wagering requirement is the condition for how many times in total you must place bets before withdrawing a bonus. The wagering requirement for 67fb's welcome bonus is 20 times. That means if you receive a ৳1,200 bonus, you must place a total of ৳24,000 in bets before you can withdraw. Only after this condition is met will the bonus funds become withdrawable.

The 67fb VIP program has three tiers — Bronze, Silver and Gold. Your tier advances automatically through regular play. Bronze members receive weekly cashback of up to 0.5%, Silver up to 1.0% and Gold up to 1.5%. Contact support for more details on advancing to higher tiers.

Depending on the bonus terms, some games may contribute differently to the wagering calculation. Generally, the bonus can be used in full on slots games. It may be limited for live casino or sports betting. For specific terms, check the rules displayed when claiming the bonus or visit the Terms & Conditions page.

Yes, 67fb regularly runs various reload bonuses, cashback offers and seasonal promotions for members — special offers come out especially during BPL, T20 World Cup or Eid. Check the promotions section after logging in and ask on live chat for the latest offers.
Security

Security & Responsible Gaming

Yes, all your personal information and financial transactions are protected through SSL encryption technology. 67fb never sells your information to third parties. To learn more about data protection, visit the Privacy Policy page.

To open an account and play at 67fb, you must be 21 years of age or older. Keeping minors away from gaming is part of our responsible gaming policy. Providing false information during age verification will result in account closure.

67fb places the highest importance on responsible gaming. You can make use of deposit limits, session limits, and self-exclusion features. If you feel your gaming habits are getting out of control, let us know via live chat or at [email protected]. For more information, visit the Responsible Gaming page.

Through self-exclusion you can keep your account closed for a set period — temporarily or permanently. To activate this feature, notify the support team via live chat or email. While self-exclusion is active it will not be possible to log in to the account and no marketing communications will be sent.

67fb's support team is available 24/7 in Bengali. Click the live chat button on the website at any time, or send an email to [email protected]. Phone or WhatsApp support is not currently available — live chat and email are the fastest ways to get help.

Still have questions?

The support team is available 24/7 in Bengali — contact us via live chat or email for any issue.

Email: [email protected]  |  24/7 Live Chat Support